Privacy Statement

To provide our customers with the best possible service, we store your online and offline data. We partly use this to better tailor our website to our customers. We hope you enjoy our website. To make our website even better, we need some user data, which can be remembered using cookies. We respect your privacy and treat it confidentially.

On this page you will find all information about what data we collect online and offline.

Agreements & Forms
When someone fills out a form via our website, we need information to contact you. We only process and use this data for business purposes to achieve good cooperation.
When we are in contact, whether for a quote or application, or you send us an e-mail, the data will be kept for as long as necessary for complete response and processing.

If you contact us through the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

We store the data for the following periods:

Type dataRetention period
Contact FormMax. 7 years
Quotation formMax. 7 years
EmailsMax. 7 years
Customer dataMax. 7 years after termination
Newsletter registrationsMax. 5 years after termination

Processing agreement
We sign a processing agreement with all our customers, in which we agree which personal data may be processed and how they will be stored. We handle all data confidentially and do not share it with third parties.

Security
Our website is secured with an SSL certificate. This means that all data that you exchange with us via our website is encrypted with SSL security based on the HTTPS protocol. Data you leave behind by filling out a form is stored in WordPress.

Cookies
We use cookies to personalize content and ads, to provide social media features and to analyze our website traffic. We also share information about your use of our site with our partners for social media, advertising and analysis. These partners may combine this data with other information that you have provided to them or that they have collected based on your use of their services. You agree to our cookies if you continue to use our website. If you do not wish to use cookies, you can adjust the cookie settings on our cookie policy page.

Analytics
We use Google Analytics to analyze visitor behavior and traffic on our website. We can see, among other things, how many total visitors we have per period and how many of them are recurring, or what percentage of visitors arrived at our website via mobile devices or via desktop. We can also see which AdWords ad is more relevant than the other. For example: for which advertisement do people visit more pages on average. So these are really statistics and we are looking at groups of users; not to an individual visitor. The purpose of this is to improve the experiences on our website. We have anonymized IP addresses. This means that our employees can never trace which data belongs to which individual. We can only receive your personal information if you contact us.

Embedded content from other websites
Posts on this site may contain embedded content. For example videos, images, messages). Embedded content from other websites behaves exactly the same as if the visitor had visited that other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

View your data & removal
Are you curious about what information we have kept about you? Or do you want to have data changed or deleted? You can contact us for this via:

Email: info@johannaandrecoaching.com
Phone: +31621349003